PS Messaging | Platform Science

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PS Messaging

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Platform Science

Simplify your fleet's communications with Platform Science Messaging, a real-time chat application that keeps your drivers and back-office staff connected. Easily contact individual drivers or driver groups and control who sees messages through our easy-to-use portal

Category:

Driver Productivity

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Overview

Features

1:1 and 1:Many Driver Communication: Communicate with individual drivers or share messages with large groups. You control exactly who receives chats

Group Chats: Need to create chats around a specific topic? Or only communicate with drivers on the east coast? PS Messaging lets you create group chats for just that purpose

Real-Time Messaging: Messages are shared in real time so you always have a pulse on communications

Threaded Chats: Communications are shown as threaded messages for easy historical review and context

Read Status: Know what's been viewed with read and unread statuses for messages you've sent to drivers

Priority Alerting: Set the status of messages as normal, priority, and urgent. Urgent messages can even be read aloud to keep drivers focused on the road

Embedded Links: Send links to websites and other important information with browser and app syncing

Benefits

Stay Connected: PS Messaging keeps drivers and back-office administrators in contact, no matter where they are

Keep Communications in One Place: No more rifling through emails, text messages, and tracking down missed calls. PS Messaging keeps messages threaded and contained in a single application so you can always pick up where you left off when talking with your crew

Know Message Status: Easily identify when a message has been viewed or unread so you can send out reminders or follow-ups with drivers and driver groups

Raise the Alert on Critical Comms: Use priority messaging to ensure drivers receive urgent updates in a safe and timely manner

Resources

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