Driver Privacy Notice

Collection of Personal Information

Platform Science may collect information about you from a variety of sources; primarily through authorized drivers with our Fleet Partners who have access to Platform Science’s Platform or your direct interactions with our website (e.g. communication with us through our Contact Us or Customer Support pages). Personal Information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular person.

When you utilize our Platform and related applications, your driver and log data is sent to us; including location data. We collect workforce personal information about your activities such as driver profile information, vehicle travel data, as well as driver & vehicle event log data to enhance your experience and provide necessary regulation, logging, and compliance services for you.

We may also collect information about you that you provide directly, such as when you contact support, or otherwise give us your name, email address, etc. We use the information to deliver products and services; or communicate with you regarding our products and our services, including driver log files and messages, services.

We use the information we collect from your use of the Platform to maintain, improve, or to develop new features for our Platform; and to protect and assist Platform Science and our users. When you contact Platform Science, we may keep a record of your communication to better support you in the future.

Categories of Personal Information Collected

The types of Personal Information we collect can be categorized into multiple groupings:

Business Identifiers
Include data that associates a driver with a particular Fleet. Examples include carrier identification and contact information
Device Identifiers
Include user names and identifiers that associate a driver with the tablet device within a vehicle
Device Network Activity
Include data necessary for telematic and regulatory collection for Hours of Service logs
Driver Behavior
Include data associated with how a vehicle is being driven as well as how that vehicle is performing
Geo-Location
Include data associated with vehicle location within an area. Geo-Location data collected is not specific to an exact location, but rather a general area
Messaging Identifiers
Include data associated with the messaging application within the device that a driver uses to communicate with the Fleet or with Customer Support
Personal Identifiers
Include data that identifies an individual driver. This information is provisioned by the Fleet when a driver is authorized on the Platform
Vehicle Identifiers
Include data that identifies a vehicle. This information is provided by the Fleet to help with regulatory compliance and reports.

Opt Out of Platform Science Services

You may contact your employer to discuss your right to Opt-Out, and the consequences of exercising that right. However, by choosing to opt-out of our Services, you will not be able to utilize Platform Science’s Applications for regulatory and workforce required driver logging and management.

Use of Your Personal Information

We use the data we collect for the following general purposes and we will keep it only so long as is required by law or until the stated purposes have been met:

To provide regulatory driver logging capabilities;
To operate our business and deliver services;
To create an account;
To administer, protect and improve our Platform;
To better understand the preferences of our Platform users;
To compile aggregated statistics about Platform usage;
To help personalize your experience on our Platform; and
To the extent permitted by applicable law, we may combine the various types of data that we collect.

Disclosure of Personal Information to Third Parties

We will only share personal information with companies, organizations, third party application developers or individuals outside of Platform Science as described herein or when we otherwise have consent to do so. We do not share your personal information to third parties unless those third parties promise to give your information the equivalent level of protection that we provide.

Personal Information may be disclosed in limited circumstances, including, but not limited to meeting any applicable law, regulation, legal process, or enforceable governmental request; the investigation of potential violations; addressing fraud, security, or technical issues; to protect and defend the rights or property of Platform Science; or in an emergency threatening an individual's life, health, or security. We reserve the right to disclose your personal information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

Security

We are committed to keeping Personal Information secure, and have implemented generally accepted industry standards of technical, administrative, and physical procedures to protect Personal Information. When we provide your Personal Information to third parties, we require those companies to protect the information and not to use the information for any other purpose.

Nevertheless, although we have tried to create a secure and reliable Platform, the confidentiality of any communication or material transmitted to or from this Platform cannot be guaranteed.

Data Access and Revocation Rights

You may access your personal data (driver log records) through the Platform user interface or by contacting support. You have the right to access and delete your personal data or withdraw your consent to use your personal data at any time. We will work to fulfill your request with our Fleet Partners unless legal or regulatory compliance will not allow us to delete your data. Please email [email protected], and we will respond to your request within one month. Please note that withdrawing consent or choosing to delete your data may prevent us from supplying products and/or services to you.

Breach Notification

While all efforts are made to protect and secure driver data from an unauthorized breach, in the event that a breach does occur, Platform Science will work in conjunction with our Fleet Partners to identify, rectify, and communicate a data breach.

Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

If you have any questions regarding our privacy practices or would like to review or update your Personal Information, you may email us at [email protected] or contact us at 1.844.475.8724