Modernize Your Driver & Back Office Connection With Instinct

Moving freight is a complex business and overcomplicated, disconnected technologies can make even the most minor challenges much more difficult. It's vital that your drivers and back office staff have access to a unified, streamlined solution that helps them work better together. Instinct is that solution.

Instinct combines the power of our many in-cab and back-office fleet management tools to deliver a streamlined experience that seamlessly connects every member of your team, whether they’re on the road, or in the office. This comprehensive solution not only supports every stage of your fleet’s workflow; it improves safety, compliance and efficiency every step of the way.

Confront the Challenges of Disconnection

Disconnection between drivers and their back office support results in numerous problems that may seem small by themselves, but compound when combined. A communication-driven, connected workflow is essential to overcoming these common challenges, increasing productivity and achieving success.

Dissatisfied Drivers

Asking commercial drivers to use tools that aren’t designed for the business of moving freight can lead to frustration. And without a clear way of interacting with dispatchers or fleet managers, drivers can feel disconnected from the business.

Reduced Safety

Driving a large, fully loaded commercial vehicle is a skillful, but dangerous, task that requires presence of mind and attention. When in-cab devices and applications aren’t crafted with consideration of how drivers work when in motion, they put everyone on the road in danger.

Decreased Compliance

It’s important that drivers adhere to regulations and compliance mandates, both for their safety, as well as the business’s legal standing. Tools that don’t enable back office staff to effectively monitor and support compliance on the road are failing the fleet.

Diminished Efficiency

Just as an engine depends on every part working well to operate properly, it’s essential that every member of your team is equipped to achieve maximum efficiency. Without connectivity between drivers and the back office in a seamless workflow, the fleet is underperforming.

“At Dart, we believe the future of fleet management is anchored in a connected experience between the back office and our drivers. Instinct delivers just that—a consistent and streamlined ecosystem that empowers our continuous pursuit of safety and innovation.”

From Dispatch to Delivery, You Need a Connected Experience

Instinct is powered by a bundled ecosystem of industry-leading devices and services to deliver an enhanced, complete fleet management experience. Every element within the Instinct ecosystem is designed to effectively increase your operation’s connectivity and efficiency.

Mobile Devices with Core Services

Deploy industry-leading hardware from the most trusted tablet and portable device providers on the most reliable US networks with no data caps or overage fees. These devices help enable advanced services like in-cab workflow solutions, integrated APIs, vehicle performance and engine data, onboard event recording and more.

Media Manager

This tablet-based service allows back office support staff to send videos, audio files and other media directly to their driver(s), including signature capture. Unlike other providers, there’s no limitation on file size or volume you can send.

Trimble Fleet Manager

Enjoy a modernized fleet experience through a highly secured, cloud-based fleet management platform. This portal enables access to guided driver workflows (with decision trees), configurable forms, optimized user interface screens and more. Back office staff can access real-time performance, tracking and visibility data, fleet-wide data and polygonal geofences and details for millions of commercial locations.

Trimble App Manager

Access an easy to use device management platform for remote back office access and configuration of your fleet’s devices. You can customize the apps drivers can use, customize in-cab-displays and even customize device policies and settings to limit security risks.

Media Manager

This tablet-based service allows back office support staff to send videos, audio files and other media directly to their driver(s), including signature capture. Unlike other providers, there’s no limitation on file size or volume you can send.

Media Manager

Video from Media Manager on Samsung Device

Acknowledgement Signature

Mobile Devices with Core Services

Deploy industry-leading hardware from the most trusted tablet and portable device providers on the most reliable US networks with no data caps or overage fees. These devices help enable advanced services like in-cab workflow solutions, integrated APIs, vehicle performance and engine data, onboard event recording and more.

Instinct App Drawer

CoPilot

Instinct Home Screen

Trimble Fleet Manager

Enjoy a modernized fleet experience through a highly secured, cloud-based fleet management platform. This portal enables access to guided driver workflows (with decision trees), configurable forms, optimized user interface screens and more. Back office staff can access real-time performance, tracking and visibility data, fleet-wide data and polygonal geofences and details for millions of commercial locations.

Trimble Fleet Manager

Home screen

Trail Map

Trimble App Manager

Access an easy to use device management platform for remote back office access and configuration of your fleet’s devices. You can customize the apps drivers can use, customize in-cab-displays and even customize device policies and settings to limit security risks.

Trimble App Manager

Adjust Widgets on the Homescreen

Adjust Widgets on the Driving Screen

1. Simple & Flexible In-Cab Experience

Give your drivers the tools that will keep them driving for you. Our industry-leading tablets and devices, connected to leading wireless networks, ensure that your drivers have the most reliable, safe and compliant experience on the road.

3. Secure & Unified Fleet Management

Optimize your fleet and mitigate costs through greater visibility. Our Fleet Manager portal ensures that your back office staff can monitor data generated by your operation in real time, and quickly make decisions to adapt to different circumstances..

2. Easy Device Configuration

Streamline your operations and enforce compliance at the touch of a button. Our App Management Portal makes it easy to remotely ensure your drivers are using only the apps you want them to use, while limiting security risks.

3. Secure & Unified Fleet Management

Optimize your fleet and mitigate costs through greater visibility. Our Fleet Manager portal ensures that your back office staff can monitor data generated by your operation in real time, and quickly make decisions to adapt to different circumstances..

4. Enhanced Driver & Office Communication

Connect your team more efficiently than ever before. Our Media Manager ensures that your drivers and back office staff are always communicating as effectively as possible. Team members can send videos and other media (regardless of file size) about hazardous conditions, training opportunities or safety reports in real time.

Integrating Instinct into Your Operation

Deploying Instinct within your operation is simple. Easily integrate with other partner solutions to fit your business needs. We’ll work with your team to ensure every solution is installed correctly on in-cab devices and back-office computers, every data integration is rock solid and every team member gets the training they need to work with our products.

Empower Your Team With Instinct

Instinct’s advanced fleet management and telematics technology empowers you to better connect your team members and better serve your customers. Achieve greater efficiency, improved safety and actionable insight all for one competitive monthly price. Your business will get all of the functionality and data it needs without the hidden fees or upfront costs.

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