What is Managed Driver Experience?

Commercial truck cabs have increased exponentially in features and creature comforts, from navigation tools and safety notifications to communication features and driving assistants. The goal of these tools is to make a driver’s day more efficient and safer, supporting the fleet’s earning potential and keeping employees happier and more fulfilled. 

Unfortunately, it is possible for the technology to become overwhelming. Too many notifications can lead to alarm fatigue, while too many gadgets in the cab can become distracting. Small added tasks (like multiple log-ins) for the driver can add up to a significant amount of busy work, leading to job dissatisfaction and increased turnover. Tools that don’t work well together can become frustrating and cause errors and inefficiencies.

Commercial fleets looking to integrate helpful technology into their trucks need an approach that ensures a seamless experience for drivers, a limited amount of distractions, and a hierarchy for communications and functions. There must be a way to ensure technologies seamlessly integrate and reduce workload for drivers rather than increasing it.

Introducing Managed Driver Experience (MDE)

As a leader in fleet management tools and telematics, Platform Science developed Managed Driver Experience (MDE) to address these challenges head-on. MDE lets fleets oversee vehicle hardware, tablets, and applications remotely through a single portal, delivering a streamlined and user-friendly experience for drivers. It’s the only display and management toolset designed specifically for professional drivers and trusted by some of the biggest names in freight. 

What Sets Managed Driver Experience Apart? 

1. Meeting Safety & Compliance Demands: With increasing regulations and growing concerns about driver distraction, safety is a top priority. MDE helps fleets enforce safety protocols by restricting tablet functionality while vehicles are in motion. It also ensures compliance by standardizing safety measures fleet-wide, reducing liability risks, and keeping roads safer.

2. Trucking-Focused Design: Unlike generic mobile device management (MDM) solutions, Managed Driver Experience is built with the transportation industry in mind. It integrates seamlessly with in-cab tablets, prioritizes driver needs, and includes advanced security controls. While traditional MDMs take a “one-size-fits-all” approach, MDE gives fleets the flexibility to customize their technology to meet their unique business needs.

3.  Enterprise-Grade Features: Managed Driver Experience is designed for large-scale operations, offering enterprise-level security, single sign-on (SSO) integration, and advanced functionality. These features help fleets maintain high efficiency, security, and ease of use.

How Does MDE Improve the Driver Experience? 

Managed Driver Experience improves the driver experience by focusing on what matters most: 

• Reducing Unsafe Behavior: By limiting distractions and restricting app access while vehicles are moving, MDE helps drivers stay focused on the road.
• Delivering Critical Information When Needed: Drivers receive the right information at the right time, ensuring they can make informed decisions without unnecessary interruptions.
• Eliminating Distractions During Rest: MDE prevents app alerts from waking drivers in the sleeper berth, prioritizing rest and recovery.
• Aligning Apps with Duty Status: Drivers access only the tools relevant to their current duty status, reducing complexity and improving usability.

How Does MDE Assist with Back Office Operations? 

MDE isn’t just for drivers—it also gives fleet managers powerful insights to keep operations running smoothly. With in-depth analytics, managers can monitor device performance, app usage, and driver interactions, helping them pinpoint and resolve issues before they impact productivity. Coupled with 24/7 customer support from Platform Science, fleets always have the assistance they need to stay ahead.

‍Getting Your Fleet Started with Managed Driver Experience

Fleets wanting to simplify their app integrations – especially in how they impact their drivers’ days – can get more information on the Platform Science Managed Driver Experience by contacting us or learning more here. 

‍If you’d like to discuss the future of your fleet technologies with one of our experts or request a demo, contact Platform Science today.